Privacy Policy e Cookies

This Application collects some Personal Data from its Users.

Data Controller

FERCAR SRL

VIA EVANGELISTA TORRICELLI, 18

80047 - SAN GIUSEPPE VESUVIANO (NA)

VAT number IT04035861212

Owner contact email: info @ thekryonsoul . it

Types of data collected

Among the Personal Data collected by this Application, independently or through third parties, there are: Cookies, Usage data, email, name and surname.

Full details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the data are collected.

Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Application.

Unless otherwise specified, all the Data requested by this Application are mandatory. If the User refuses to communicate them, it may be impossible for this Application to provide the Service. In cases where this Application indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or on its operation.

Users who have doubts about which data are mandatory are encouraged to contact the owner.

Any use of Cookies - or other tracking tools - by this Application or by the owners of third party services used by this Application, unless otherwise specified, has the purpose of providing the Service requested by the User, in addition to the additional purposes described in this document and in the Cookie Policy, if available.

The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Application and guarantees that he has the right to communicate or disseminate them, freeing the Owner from any liability to third parties.

Method and place of processing the collected data

Method of treatment

The Data Controller adopts the appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.

The treatment is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Owner, in some cases, other subjects involved in the organization of this Application (administrative, commercial, marketing, legal, system administrators) or external subjects (such as third party technical service providers, postal couriers, may have access to the Data). hosting provider, IT companies, communication agencies) also appointed, if necessary, Data Processors by the Owner. The updated list of Managers can always be requested from the Data Controller.

Legal basis of the treatment

The Data Controller processes Personal Data relating to the User if one of the following conditions exists:

the User has given consent for one or more specific purposes; Note: in some legal systems, the Data Controller may be authorized to process Personal Data without the User's consent or another of the legal bases specified below, as long as the User does not object (" opt -out"). to such treatment. However, this is not applicable if the processing of Personal Data is regulated by European legislation on the protection of Personal Data;
processing is necessary for the execution of a contract with the User and / or for the execution of pre-contractual measures; processing is necessary to fulfill a legal obligation to which the Data Controller is subject;
processing is necessary for the performance of a public interest task or for the exercise of public powers with which the Data Controller is invested;
processing is necessary for the pursuit of the legitimate interest of the owner or third parties.

It is however always possible to request the Data Controller to clarify the concrete legal basis of each treatment and in particular to specify whether the treatment is based on the law, provided for by a contract or necessary to conclude a contract.

Place

The Data are processed at the Data Controller's operating offices and in any other place where the parties involved in the processing are located. For more information, contact the owner.

The User's Personal Data may be transferred to a country other than the one in which the User is located. To obtain further information on the place of treatment, the User can refer to the section relating to the details on the processing of Personal Data.

The User has the right to obtain information regarding the legal basis for the transfer of Data outside the European Union or to an international organization under public international law or consisting of two or more countries, such as the UN, as well as regarding the security measures taken by the Data Controller to protect the Data.

If one of the transfers described above takes place, the User can refer to the respective sections of this document or request information from the Data Controller by contacting him at the details shown at the beginning.

Retention period

The data are processed and stored for the time required by the purposes for which they were collected.

Therefore:

Personal Data collected for purposes related to the execution of a contract between the Owner and the User will be retained until the execution of this contract is completed.
Personal data collected for purposes related to the legitimate interest of the owner will be retained until the satisfaction of this interest. The User can obtain further information regarding the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Owner.

When the treatment is based on the User's consent, the Data Controller can keep the Personal Data longer until such consent is revoked. Furthermore, the Data Controller may be obliged to keep Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period, Personal Data will be deleted. Therefore, at the end of this term, the right of access, cancellation, rectification and the right to data portability can no longer be exercised.

Purposes and details on the processing of personal data

Personal Data is collected to allow the Owner to provide its services. Below is the detailed information on the purposes of the processing and on the Personal Data concretely relevant with reference to the services used:

Contact the User

Mailing List or Newsletter

By registering with the mailing list or the newsletter, the User's email address is automatically inserted in a list of contacts to which email messages containing information, including commercial and promotional information, relating to this Application may be transmitted. Your email address may also be added to this list as a result of registering with this Application or after making a purchase.

Personal Data collected: email.

Place of treatment: Italy

Contact or service request form (this website )

By filling in the contact form with their Data, the User consents to their use to respond to requests for information, quotes, or any other kind indicated by the form header.

Personal Data collected: name, surname, email, telephone.

Registration and authentication

By registering or authenticating, the User allows the Application to identify him and to give him access to dedicated services.

Depending on the following, registration and authentication services could be provided with the help of third parties. If this occurs, this application will be able to access some data stored by the third party service used for registration or identification.

Direct registration (this website )

The User registers by filling in the registration form and providing his Personal Data directly to this Application.

Personal Data collected: name, surname, email, telephone, fax, country, region, province, city, ZIP code, address and house number, Tax Code, VAT number, Company name.

Payment management

The payment management services allow this Application to process payments by credit card, bank transfer or other instruments. The data used for payment are acquired directly by the payment service manager requested without being processed in any way by this Application. Some of these services may also allow the programmed sending of messages to the User, such as emails containing invoices or notifications regarding the payment.

PayPal ( Paypal )

PayPal is a payment service provided by PayPal Inc. , Which allows the User to make payments online.

Personal Data collected: various types of Data as specified in the privacy policy of the service.

Place of treatment: Consult the Paypal privacy policy - Privacy Policy .

Interaction with external social networks and platforms

This type of service allows interaction with social networks, or with other external platforms, directly from the pages of this Application. The interactions and information acquired by this Application are in any case subject to the User's privacy settings relating to each social network. In the event that an interaction service with social networks is installed, it is possible that, even if the Users do not use the service, the same collects traffic data relating to the pages in which it is installed.

ShareThis ( Sharethis Inc. )

ShareThis is a service provided by ShareThis Inc that displays a widget that allows interaction with social networks and external platforms and the sharing of the contents of this Application. Depending on the configuration, this service can show widgets belonging to third parties, for example the managers of social networks on which to share interactions. In this case, even the third parties that provide the widget will be aware of the interaction carried out and the Usage Data relating to the pages in which this service is installed.

Personal Data collected: Cookies and Usage Data.

Place of treatment: United States - Privacy Policy .

Like button and Facebook social widgets ( Facebook , Inc. )

The button "Like" and widget social Facebook is interaction services with the social network Facebook , supplied by Facebook , Inc .

Personal Data collected: Cookies and Usage Data.

Place of treatment: United States - Privacy Policy . Subject adhering to the Privacy Shield .

Performance testing of content and functionality (A / B testing )

The services contained in this section allow the Data Controller to track and analyze the response from the User, in terms of traffic or behavior, in relation to changes in the structure, text or any other component of this Application.

Optimizely ( Optimizely , Inc. )

Optimizely is a service of A / B testing provided by Optimizely , Inc .

Personal Data collected: Cookies and Usage Data.

Place of treatment: United States - Privacy Policy .

Statistics

The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of User behavior.

Facebook Ads conversion tracking ( Facebook , Inc. )

The conversion tracking of Facebook Ads is a statistics service provided by Facebook , Inc . which connects data from the Facebook ad network with the actions performed within this Application.

Personal Data collected: Cookies and Usage Data.

Place of treatment: United States - Privacy Policy . Subject adhering to the Privacy Shield .

Google Analytics (Google Inc. )

Google Analytics is a web analytics service provided by Google Inc . ("Google").

Google uses the Personal Data collected for the purpose of tracking and examining the use of this Application, compiling reports and sharing them with other services developed by Google.

Google could use Personal Data to contextualize and personalize the advertisements of its advertising network.

Personal Data collected: Cookies and Usage Data.

Place of treatment: United States - Privacy Policy - Opt Out . Subject adhering to the Privacy Shield .

Remarketing and behavioral targeting

This type of service allows this Application and its partners to communicate, optimize and serve advertisements based on the past use of this Application by the User. This activity is carried out through the tracking of Usage Data and the use of Cookies, information that is transferred to the partners to which the remarketing and behavioral targeting activity is linked. In addition to the options to opt -out offered by the services listed below, the User can opt for exclusion from the receiving cookies related to a third party service, by visiting the opt-out page of the Network Advertising Initiative .

AdWords Remarketing (Google Inc. )

AdWords Remarketing is a service remarketing and behavioral targeting provided by Google Inc . which connects the activity of this Application with the Adwords advertising network and the Doubleclick Cookie .

Personal Data collected: Cookies and Usage Data.

Place of treatment: United States - Privacy Policy - Opt Out .

Facebook Remarketing ( Facebook , Inc. )

Facebook Remarketing is a service remarketing and behavioral targeting provided by Facebook , Inc . which connects the activity of this Application with the Facebook advertising network .

Personal Data collected: Cookies and Usage Data.

Place of treatment: United States - Privacy Policy - Opt Out . Subject adhering to the Privacy Shield .

Tag management

This type of service is functional to the centralized management of the tags or scripts used on this Application.

The use of these services involves the flow of User Data through them and, if necessary, their retention.

Google Tag Manager (Google LLC)

Google Tag Manager is a tag management service provided by Google LLC.

Personal Data collected: Cookies and Usage Data.

Place of treatment: United States - Privacy Policy . Subject adhering to the Privacy Shield .

Interaction with live chat platforms

This type of service allows you to interact with live chat platforms, managed by third parties, directly from the pages of this Application. This allows the User to contact the support service of this Application or this Application to contact the User while he is browsing his pages.
In the event that an interaction service with live chat platforms is installed, it is possible that, even if the Users do not use the service, the same collects Usage Data relating to the pages in which it is installed. Additionally, live chat conversations may be recorded.

Zendesk Chat ( Zendesk , Inc. )

Zendesk Chat is an interactive service with live chat platform Zendesk , provided by Zendesk , Inc .

Personal Data collected: Cookies and Data communicated during the use of the service, address and name.

Place of treatment: United States - Privacy Policy .

Further information on Personal Data

Sale of goods and services online

The Personal Data collected is used for the provision of services to the User or for the sale of products, including payment and possible delivery. The payment data collected by this application depend on the payment system used. The data collected such as name, surname, company name, tax code, VAT number, telephone, country, region, province, city, postal code, address and house number, are communicated by the Data Controller to the persons responsible for the delivery of products .

User rights

Users can exercise certain rights with reference to the data processed by the owner.

In particular, the User has the right to:

withdraw consent at any time. The User can revoke the consent to the processing of their Personal Data previously expressed.
oppose the processing of their data. The user can object to the processing of their data when it takes place on a legal basis other than consent. Further details on the right to object are indicated in the section below.
access their data. The user has the right to obtain information on the data processed by the owner, on certain aspects of the treatment and to receive a copy of the data processed.
verify and request correction. The User can verify the correctness of his Data and request its updating or correction.
obtain the limitation of the treatment. When certain conditions are met, the User can request the limitation of the processing of their Data. In this case, the Data Controller will not process the Data for any other purpose other than their conservation.
obtain the cancellation or removal of their Personal Data. When certain conditions are met, the User can request the cancellation of their Data by the Owner.
receive your data or have it transferred to another holder. The User has the right to receive his Data in a structured format, commonly used and readable by an automatic device and, where technically feasible, to obtain its transfer without obstacles to another owner. This provision is applicable when the Data are processed with automated tools and the treatment is based on the User's consent, on a contract of which the User is a party or on contractual measures connected to it.
propose a complaint. The User can lodge a complaint with the competent personal data protection supervisory authority or take legal action.

Details on the right to object

When Personal Data are processed in the public interest, in the exercise of public powers with which the Data Controller is invested or to pursue a legitimate interest of the Data Controller, Users have the right to oppose the processing for reasons related to their particular situation.

Users are reminded that, if their data were processed for direct marketing purposes, they can oppose the processing without giving any reasons. To find out if the Data Controller processes data for direct marketing purposes, Users can refer to the respective sections of this document.

How to exercise your rights

To exercise the rights of the User, Users can direct a request to the contact details of the Owner indicated in this document. Requests are filed free of charge and processed by the Data Controller as soon as possible, in any case within a month.

Cookie Policy

This application uses cookies. To learn more and to read the detailed information, the User can consult the Cookie Policy .

Learn more about the treatment

Defense in court

The User's Personal Data may be used by the Owner in court or in the preparatory stages for its possible establishment for the defense against abuse in the use of this Application or related Services by the User. The User declares to be aware that the Data Controller may be obliged to disclose the Data by order of the public authorities.

Specific information

At the request of the User, in addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.

System log and maintenance

For needs related to operation and maintenance, this Application and any third party services used by it may collect System Logs, i.e. files that record the interactions and which may also contain Personal Data, such as the User IP address.

Information not contained in this policy

Further information in relation to the processing of Personal Data may be requested at any time to the Data Controller using the contact details.

Reply to “Do Not Track ” requests

This Application does not support "Do Not Track " requests .

To find out if any third-party services used support them, the User is invited to consult their respective privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by giving information to Users on this page and, if possible, on this Application as well as, if technically and legally feasible, by sending a notification to Users through one of the extremes of contact held by the Owner. Therefore, please consult this page regularly, referring to the date of the last modification indicated at the bottom.

If the changes concern treatments whose legal basis is consent, the Data Controller will collect the User's consent again, if necessary.

definitions

Personal Data (or Data): It constitutes personal data any information that, directly or indirectly, also in connection with any other information, including a personal identification number, makes a natural person identified or identifiable.

Usage Data: The information collected automatically through this Application (also from third-party applications integrated into this Application), including: IP addresses or domain names of the computers used by the User who connects with this Application, the addresses in URI ( Uniform Resource Identifier ) notation , the time of the request, the method used to forward the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response from the server (successful, error, etc.) the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (for example the time spent on each page) and the details of the itinerary followed within the Application , with particular reference to the sequence of pages consulted, the parameters relating to the operating system and the IT environment of the User body.

User: The individual who uses this Application who, unless otherwise specified, coincides with the interested party.

Interested: The natural person to whom the Personal Data refers.

Data Processor (or Manager): The natural person, legal entity, public administration and any other entity that processes personal data on behalf of the Data Controller, as set out in this privacy policy.

Data Controller (or Data Controller): The natural or legal person, public authority, service or other body which, individually or together with others, determines the purposes and means of the processing of personal data and the tools adopted, including the security measures relating to the operation and use of this Application. The Data Controller, unless otherwise specified, is the owner of this Application.

This Application: The hardware or software tool through which Users' Personal Data is collected and processed.

Service: The Service provided by this Application as defined in the relative terms (if any) on this site / application.

European Union (or EU): Unless otherwise specified, any reference to the European Union contained in this document is intended to be extended to all current member states of the European Union and the European Economic Area.

Cookie: Small portion of data stored within the User's device.

Legal references

This privacy statement has been prepared on the basis of multiple legislative systems, including articles 13 and 14 of Regulation (EU) 2016/679.

Unless otherwise specified, this privacy statement only concerns this Application